Conveniently pay your bond.
Bond Finance is offered to most tenants.
Transaction fees may apply and will be presented on your payment page.
Are you in NSW?
NSW Tenants, option to confirm that you will be processing your bond via "Bond Payments online"
Tenant logins will be available in early 2019. For now, all information regarding payment schedules and direct debit agreements are emailed to you upon sign up.
SimpleRent.com.au is a payments automation platform designed for the Real Estate Industry and owned by The E Group Payments Pty Ltd
No, we do not hold any funds that belong to the tenant. SimpleRent.com.au connects to the IntergaPay Australian gateway. Each Real Estate Agency has their own Merchant Account and all finds are passed through to the Real Estate Agency's Trust Account.
IntegraPay Established in Australia in 2009, IntegraPay is a specialist payment services provider with a management team that combines over 40 years of experience in the industry. Operating in Australia, New Zealand, the USA and UK, IntegraPay is known for technology innovation and client service.
All fees and charges are outlined on the payments pages. Fees may vary depending on the way you choose to pay and how much of a specific transaction you agency is absorbing.
We all like something for free. We would like to see you go one better and ensure that if there is a cost for you, then you are able to access saving via SimpleDiscounts.com.au that put you 3x, 5x, >10x in front of any low-cost bank account direct debit transaction fees.
Legislation in each state for paying rent differs. Here are the important things to know and links to resources if you would like to confirm for yourself.
QLD - three ways to be offered. Free option is not required.
Direct debits occur in line with the Bulk Electronic Clearing Service guidelines. Direct Debits occur between 6pm to Midnight AEDT Monday to Friday. Please ensure you have funds in your account prior to this time to avoid failed payment fees.
When you register for your direct debit payments via SimpleRent.com.au, we will display and email you a full list of the dates that Direct Debits will occur.
Direct Debits do not occur on national banking holidays. If you are to be impacted by this, SimpleRent will co-ordinate to have you updated via email that your DIrect Debit will be moved to the next banking day.
BPAY is coming to SimpleRent in later December 2018. Please note that not all agencies will be using BPAY.
Debit schedules that result in a Rejection, caused by either of the below:
1. Rejected Transaction - Due to Insufficient funds
2. Rejected - Transaction Declined
3. Rejected - Due to Invalid BSB or Bank Account Number
4. Rejected - Authority Revoked by Payer
Your SimpleRent account will be charged a Failed Payment Fee or Dishonour Fee per rejection.
Failed Payment Fee or Dishonour Fee $9.90.
Current SimpleRent fees are listed below:
Whenever you receive an email and / or SMS notification with the subject line, "Failed Payment - Action Required Today", this means a previously scheduled debit has failed / resulted in a rejection.
The most likely cause is that the Pay Up Now link has expired.
The PUN link expires in 5 days upon receipt of the, "Failed Payment - Action Required Today" email and / or SMS notification.
Yes, you can.
To do so...
Call your agency
1. Ask to schedule an "Add Payment" to make good on the failed debit (schedule the debit at a time you are certain you have enough funds on your account to avoid dishonouring)
2. Once the "Add Payment" has been scheduled, ask to have the RETRY Disabled for the failed debit (this ensures that your account will not be RETRIED for the previous failed debit)